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How pastatelottery Handles Your Personal Information

This Privacy Policy tells you exactly what data we collect when you open an account, fund it via PayPal, Venmo or Play+, and access the lobby from your phone or browser.

Account & identity dataPayPal, Venmo, Play+ transaction recordsDevice & session dataCookie preferencesYour rights at any time
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pastatelottery How pastatelottery Handles Your Personal Information
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Privacy questions move faster when you use the right channel. For account-data requests — like pulling a copy of your records or updating information tied to your PayPal or Venmo wallet — live chat gets you a response without waiting on an email queue. If your request involves account closure or formal data deletion, email gives us a written record to work from. Either way, have your account email address ready so we can verify your identity before making any changes.

Team online

Live Chat

Open the chat widget from any page on pastatelottery. Quickest path for routine data questions, wallet identifier updates and cookie preference changes.

Email Support

Send a written data request to our support address. We use this channel for formal deletion requests and any dispute about how your information is stored.

Account Settings

Log in on mobile or desktop, head to Account Settings, and update your contact details, communication preferences or linked payment methods directly.

DATA HANDLING PRACTICES

Security, Cookies, Retention and Your Rights

We use SSL encryption on every page and every API call your device makes to our servers. Session tokens expire automatically when you log out or when the browser tab is inactive for a set period, reducing the window for unauthorized access. Your data is retained for as long as your account is active and for the period required by state gaming regulations after closure. You have the right to access, correct or request deletion of your personal data at any time by contacting us through the channels above.

Cookie Controls

We use session cookies to keep you logged in across your phone and browser. You can manage non-essential cookie categories from the cookie banner or in your browser settings.

Account Security

Two-step verification is available on your account. We recommend enabling it, especially if your PayPal or Venmo wallet is linked, so only you can authorize transactions.

Data Retention

Active account data is kept while your account is open. After closure, we retain records for the period required by applicable state law, then delete or anonymize them.

Your Access Rights

You can request a full export of your personal data, ask us to correct inaccurate records, or submit a deletion request. We respond to confirmed requests in writing.

Common Questions About Your Privacy at pastatelottery

Below are the questions we hear most often about how your data is collected, stored and managed on this platform. If your question isn't covered here, live chat or email will get you a direct answer from our support team.

No. We do not sell your personal information to third parties for marketing or any other commercial purpose. Data shared with PayPal, Venmo or Play+ is limited to what each processor needs to complete your transaction.

We store a transaction reference and the account identifier you used — not your full login credentials. This lets us match the deposit to your wallet balance without holding access to your PayPal or Venmo account.

Access to our platform depends on state law and eligible states. We check your location at session start to confirm you are in a state where we are permitted to operate. That check is not stored beyond the session.

Send a data-access request through live chat or email with your account email address ready for identity verification. We will compile and send your data export after confirming who you are.

Yes. Submit a deletion request via email. After verifying your identity, we will remove your personal data, subject to any retention period required by state gaming regulations that applies to closed accounts.

Use the cookie preference banner when you first land on the site, or adjust settings in your browser at any time. Essential session cookies are required for login to work; all other categories are optional.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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